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FAQ
Yes, we have worldwide shipping! But please be aware that you may be required to pay additional duty/customs fees depending on where you are ordering from. Check with your local customs office if you have any further questions. We are not responsible for any customs fees.
Orders are processed within 1-7 business days after payment verification. Orders placed on weekends or holidays will be processed on the next business day.
Please note that if you purchased a packing video, your package will be processed within 2-10 business days.
If you purchased a packing video, it will be posted within 10-20 business days after your order. Making the video takes time, thank you for all your patience and support.
Once you place an order, you will receive an email confirmation containing your order number. Once your order has shipped, you will receive tracking information by email where you can track your package on line.
Delivery time vary by location, most of packages are delivered wihtin 8-14 business days.
Please double-check your shipping address before completing the order. If you notice an error after placing your order, contact us immediately at ?
Orders are processed quickly, once the package has been shipped, the delivery adress cannot be modified, so we cannot guarantee changes or cancellations. Please contact us as soon as possible, and we’ll do our best to assist you.